Privacy Policy

[LEGAL ENTITY NAME] ("we," "us," "our") operates hellonoria.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. By using this Site, you agree to this policy.

Effective date: [DATE]
Last updated: [DATE]

1. Who We Are

The data controller responsible for your personal information is:

[LEGAL ENTITY NAME]
[MAILING ADDRESS]
[EMAIL]

2. Information We Collect

Information you give us. We collect your name and email address when you subscribe to our newsletter or submit a contact form. When you book an Expansion Session or a call, we collect your name, email address, and scheduling details. We also receive any information you choose to share with us directly through email or other correspondence.

Information collected automatically. When you visit the Site, we and our third-party partners collect your IP address and approximate location, browser and device type, operating system, the pages you view and how you navigate the Site, the website or advertisement that referred you, and cookie and advertising identifiers.

For business visitors, LinkedIn may also provide us with aggregated professional information such as job function, seniority, industry, and company size. We do not receive individual names through this feature.

3. Third-Party Services We Use

The Site uses the following services. Each collects data under its own privacy policy.

  • Squarespace — website hosting and forms. Privacy policy

  • Google Tag Manager — loads and manages other tracking tools. Privacy policy

  • Google Ads — measures conversions from Google advertising. Privacy policy

  • Meta Pixel — measures conversions from Facebook and Instagram advertising and builds audiences for retargeting. Privacy policy

  • LinkedIn Insight Tag — measures conversions from LinkedIn advertising and provides aggregate visitor demographics. Privacy policy

  • Flodesk — email newsletter delivery and signup forms. Privacy policy

  • Calendly — scheduling for Expansion Sessions and calls. Privacy policy

4. How We Use Your Information

We use the information we collect to respond to inquiries and provide our services; to schedule and deliver sessions, programs, and consultations; to send newsletters and updates where you have opted in; to understand how visitors use the Site and improve it; to measure the effectiveness of our advertising; to show relevant advertising to people who have visited the Site; and to comply with legal obligations.

5. Cookies and Tracking

The Site uses cookies and similar technologies for essential functionality, analytics, and advertising. You can control cookies through your browser settings, though some parts of the Site may not work correctly if you disable them.

You can also opt out of interest-based advertising directly with the platforms:

6. Legal Basis for Processing (EEA and UK)

If you are in the European Economic Area or the United Kingdom, we process your data on the following bases:

  • Consent — newsletter signup, advertising and analytics cookies

  • Contract — delivering services you have signed up for

  • Legal obligation — where required by law

  • Legitimate interest — Site security, fraud prevention, and understanding how our Site is used, where these interests are not overridden by your rights

7. International Data Transfers

We are based in the United States, and the third-party services listed above process data in the United States and other countries. Where personal data of individuals in the EEA or UK is transferred to the United States, we rely on [TRANSFER MECHANISM — ATTORNEY TO CONFIRM] as the transfer mechanism.

8. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law. [SPECIFIC RETENTION PERIODS TO BE ADDED]

9. Your Rights

Depending on where you live, you may have the right to access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict how we process your information; withdraw consent at any time where processing is based on consent; request a portable copy of your information; and not be discriminated against for exercising these rights.

To exercise any of these, contact us at [EMAIL]. We may need to verify your identity first. We will respond within the timeframe required by applicable law.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority.

If you are in California, you have the right to know what personal information we collect, disclose, and share; to request deletion; to opt out of the sharing of your personal information for cross-context behavioral advertising; and to not be discriminated against for exercising these rights. To opt out, contact us at [EMAIL].

10. Email Marketing

If you have subscribed to our newsletter, you can unsubscribe at any time using the link at the bottom of any email, or by contacting us at [EMAIL]. We will still send you transactional messages related to services you have signed up for.

11. Security

We use reasonable measures to protect your information, and rely on established third-party platforms that maintain their own security standards. No online platform is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us at [EMAIL] and we will delete it.

13. Changes to This Policy

We may update this policy from time to time. The revised version will be posted here with an updated date. Continued use of the Site after changes indicates acceptance.

14. Contact

[LEGAL ENTITY NAME]
Email: [EMAIL]
Website: hellonoria.com